Woman injured on a bus receives compensation with help from Sintons


A woman who was injured after falling over when the bus she was travelling on braked sharply has won a pay-out of £15,000, with support from Sintons.

Cheryl Taylor, from Redditch, Worcestershire, was on a Diamond Bus Company service when the bus braked suddenly and without warning while she was waiting to get off at the next stop.

Miss Taylor, who was standing up and holding onto a pole, was thrown to the floor, suffering injuries to her left wrist, hand and fingers, as well as suffering soft tissue damage to her hip.

She approached law firm Sintons after complaining to the bus company about the incident but failing to get a satisfactory response.

Following extensive medical examinations from a GP, Consultant Orthopaedic Surgeon and a Psychiatrist, in addition to the initial evidence, Sintons were able to settle the claim with Diamond Bus Company.

Miss Taylor received £15,000 – an increase on the £10,000 offered prior to disclosure of the medical evidence.

Ray Attle, Associate in the Personal Injury department at Newcastle-based Sintons, handled the claim on Miss Taylor’s behalf.

Sintons’ personal injury team handles claims on behalf of people across the UK, and has been ranked among the best in the country by both the Legal 500 and Chambers legal directories.

“Our client suffered injuries in this incident which continue to cause her significant pain. She approached us to fight on her behalf after her own attempts to contact the bus company were unsuccessful,” he said.

“As a personal injury team with huge levels of experience and capability, we were able to carry out the necessary negotiations on her behalf and secure a good outcome.

“We wish Miss Taylor well with her continuing recovery.”


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