Reports to: Director of Operations
Purpose of Job: Responsible for all aspects of People Services across the firm, including the development and delivery of our People Strategy to support the firm’s strategic plan and continued growth in line with our vision and values; Professionalism, Our People, Excellent Client Service and Teamwork.
Main Activities:
- Lead and manage the People Services team to deliver a high quality customer focussed service to the firm.
- Working closely with the Director of Operations, lead the creation, development and implementation of the People Strategy to deliver and enhance people related projects and initiatives, ensuring Sintons is well positioned to recruit, develop and retain the skills, capabilities and talent needed for the future.
- Work with the Management Committee to drive strategic people interventions that support the achievement of the business strategy.
- Support the attraction, development and retention of high performing people who are motivated to provide an excellent service regardless of their role in the firm.
- Lead and manage the recruitment, training and development of trainees and solicitor apprentices, collaborating with and managing relationships with external stakeholders, such as law firms and universities.
- Develop and oversee our work experience offering, working collaboratively with 3rd parties to identify and support opportunities.
- Actively support career development and learning within the firm.
- Working with our outsourcing provider and People Services team, oversee the accurate implementation of payroll each month.
- Working closely with senior stakeholders, prepare and implement the firm’s annual review of salaries and bonus scheme.
- Drive a positive and proactive culture within the firm, developing new strategies for continuous improvement and engagement, in line with our values and behaviours framework.
- Demonstrate Equality, Diversity and Inclusion into all People Services activities to support an inclusive culture at Sintons.
- Promote a healthy working environment, organising and supporting health and wellbeing initiatives for the firm.
- Take an active role in the development of training and development needs for all at Sintons and deliver internal training as and when required.
- Oversee the annual Practising Certificate renewal process in line with SRA requirements.
- Manage ongoing People Services activities such as performance reviews, reward and recognition, benefits and renewals process, succession planning and hybrid working policies.
- Working with the Director of Operations, play an active role in supporting leadership development and organising leadership conferences etc.
- Provide advice and guidance on all people related matters, overseeing employee relations activity, working closely with and supporting senior stakeholders.
- Lead the continued development of our Investors in People accreditation and other people related firm accreditations.
- Lead and chair the Employee Forum, demonstrating a commercial approach when responding to matters raised.
- Lead the continuous development and implementation of the HR System, ensuring everyone in the firm uses it effectively and to its full advantage.
- Maintain expert knowledge of current and proposed legislation and HR/people trends and best practice.
- Be an ambassador for the firm, attending networking events as appropriate to share and develop learning and bring an outside view to Sintons.
- Develop effective and efficient People Services policies and practice, reviewing processes and procedures.
- Maintain efficient and effective People Services processes and procedures to enable all records are maintained and in line with data protection requirements.
- Comply with and uphold the firm’s policies and procedures, such as health and safety, IT, security, email and anti-virus policies and equality and fair treatment.
- Be flexible to carry out any other reasonable task and/or projects as requested within the office environment and in agreement with the Director of Operations.
Knowledge/Skills/Experience:
- A track record of operating at both a strategic and operational level, developing and implementing strategic People Services interventions which add value.
- A credible HR professional who has strong communication and stakeholder management skills who is able to influence across all stakeholder levels and build positive, professional relationships.
- Has integrity, commerciality and takes accountability for the People Services function overall.
- Has excellent verbal and written communication skills.
- Has proven experience as an HR Generalist and of developing HR/people activities.
- Proactive with a can-do approach and experience of helping and developing others.
- Minimum CIPD Level 5 qualified.
- Experience of working in a legal or professional services environment would be preferable but not essential. Alternatively, experience of working in a commercial, service led organisation would be an advantage.
Additional notes or information:
- The duties and responsibilities in this job description are not exhaustive and are subject to change in accordance with the needs of the firm.
