Woman injured in pub fall secures settlement thanks to Sintons

A woman who sustained lasting injury when she slipped on a pub floor has secured damages with support from Sintons.

The case, which took four years to settle, dates to May 2017, when the woman slipped on an unknown substance while walking through the pub towards the toilets. There were no warning signs or indication of any hazard.

In falling, she struck her head on a wall, suffering bruising and swelling to her left eye, left cheek, jaw and left arm. She sustained permanent facial nerve damage, which continues to cause pain and tingling.

The woman also experienced shock and stress and developed a depressive disorder and anxiety disorder as a result of her experience.

She turned to the specialist personal injury team at Sintons for support in making a claim, which was eventually settled last month by associate David Knipe.

The claimant is now able to access cognitive behavioural therapy for her disorders, which will support her in moving on with her life.

“I cannot thank you enough for what you have done for me,” said the claimant.

“I am overwhelmed, you were fantastic. This claim has taken so long, four years is a long time, but we got there in the end. You are the best.”

The personal injury at team is renowned nationally for its commitment to its clients, fighting hard on their behalf to secure the very best bespoke outcome whilst delivering a first-rate personal service.

“Our client is now forced to live with physical and psychological effects in what was very avoidable circumstances that the owner of the premises should have taken steps to prevent,” says David.

“Through our intervention, and after a long process we have been able to secure a bespoke settlement package that will enable her to access the therapy she needs and move on with her life. Four years is a long time, but we are absolutely committed to seeking justice however long that takes.

“We take great pride in the excellent service we deliver to each one of our clients and are always delighted with feedback like this. We were very pleased our client had such a good experience whilst we supported her after her injuries, and wish her the best for the future.”

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