Aeroplane Passenger turns to Sintons to secure Montreal Convention settlement


An aeroplane passenger who sustained injuries when an item fell from an overhead luggage compartment has settled her case against the airline with support from personal injury specialists at Sintons.

The woman was seated onboard a flight in June 2018 when a fellow passenger opened an overhead locker, resulting in a heavy item falling and striking her on the head.

She sustained an eye injury, which has resulted in permanent sensitivity to bright light requiring the use of spectacles with tint for the rest of her life.

As well as initial shock and mild concussive effect, the head impact aggravated pre-existing problems and caused psychological trauma in the form of a diagnosis of Obsessive Compulsive Disorder with features of Post Traumatic Stress Disorder.

Headaches became exacerbated as was her experience of pain which was perpetuated by the ongoing psychological trauma of the incident.

Pre-existing neck symptoms were also aggravated for six months afterwards.

These consequences significantly impacted on her employment and social life, with an ongoing reluctance to travel by air.

Supporting her in her claim, serious injury specialists at Sintons pursued a claim under Article 17 of the Montréal Convention 1999, which covers damage sustained in case of death or bodily injury when the accident takes place on board an aircraft, or while embarking or disembarking.

The law firm, nationally renowned for its personal injury work, has expertise in handling such claims and was able to secure a settlement that included her ongoing rehabilitation needs as she recovers from the psychological effects of the incident.

Her claim was led by associate David Knipe, who has over 20 years’ experience of handling serious injury claims from clients across the UK.

“I was highly impressed by the service that David Knipe provided,” said the client.

“He listened to everything, explained things clearly and I’m very pleased with the result.

“After having experience with other firms of solicitors for injury cases, I can honestly say that David’s level of service and attention to detail surpassed any others.

“He is a wonderful lawyer to work with who I would happily recommend to anyone needing personal injury advice.”

David added: “This was a very distressing incident on board an aircraft which happened through no fault of our client, yet deeply impacted her both physically and psychologically, with the effects continuing to be felt years later.

“We were very pleased to be able to support her in her claim, and to secure the funds to enable her to access bespoke rehabilitation and therapy needed, which will continue to make a positive difference to her life.

“At Sintons, we are absolutely committed to securing the very best outcome for our clients, so they have the best possible chance of moving on with their lives, and we are delighted to have secured a great result for our client in this case.”


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