Join us for an exciting complimentary event bringing together case management professionals and those working with them to share ideas, learn from real-world experience and consider what the future might hold. Through open discussion and practical insight, we’ll explore issues shaping case management and its wider professional landscape, reflecting on what experience can teach us and how those lessons can inform future decisions and approaches.

Across three focused sessions, our speakers will examine the importance of professional registration, the difficult balance between duty of care and funding decisions, and what we can learn from past and present practice as we plan for the future. There will also be plenty of time to connect with fellow professionals to continue the conversations and share experiences.

Hosted by the Institute of Registered Case Managers in association with Sintons, the event provides valuable insight and practical guidance supporting CPD, together with the opportunity to network with peers over refreshments.

The Institute of Registered Case Managers (IRCM) is an independent professional register and pre-register for case managers and case managers in training. It is committed to safeguarding the public and upholding standards of safe, effective practice. Through its standards and oversight processes, IRCM supports accountability and confidence across the sector.

Sintons is a leading full-service law firm, recognised for its expertise in supporting individuals with complex and life-changing needs. Working closely with case managers and other professionals across the sector, its specialist teams combine legal expertise with a practical, collaborative approach focused on achieving the best outcomes for clients.

Agenda

3.30pm – Networking and refreshments

3.55pm – Welcome and introductions from IRCM and Sintons

Vicki Gilman IRCM & Social Return and Alastair Elliot, Sintons

4.00pm – You wouldn’t use an unregistered case manager, would you?
Julie Gardner, IRCM

4.30pm – Navigating Difficult Conversations: Duty of Care vs. Funding Decisions
Anna Watkiss IRCM & TBL and Sophie Moore and Lewis Ayre, Sintons

5.00pm – Panel, Confident Case Management: Looking Forward and Reflecting Back
Chaired by Vicki Gilman IRCM & Social Return, panel members Anna Watkiss IRCM & TBL and the Sintons team

5.30pm onwards – Networking and refreshments

7.00pm – Event ends

14th Oct 2026 –

15:30 to

19:00

Sintons, The Cube, Barrack Road, Newcastle upon Tyne, NE4 6DB

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