Consumer Rights

Our specialist team of lawyers work closely with retailers, manufacturers, trade organisations and professional service providers at both a local and national level to ensure their compliance with all aspects of consumer law.

Keeping you up to date with changes in the law affecting your day-to-day work is more important than ever. Our team takes the time to fully understand all aspects of your business, so that we can provide practical and relevant advice and solutions.

The Consumer Rights Act 2015 has been described as the biggest shake-up in recent history in consumer law. It consolidated and reformed many key areas of consumer regulation, changing and updating rights and remedies in respect of goods, services and digital content. The impact on your business is direct and significant. You may need to change your policies and processes in order to comply.

We can assist you by carrying out an audit of your current processes and procedures to highlight any areas that you need to change or amend. We can also make amendments to any contracts that you currently have in place, such as terms and conditions, to ensure compliance.

If we can assist you or your business in any way, or if you have any questions in relation to the services that we offer, please contact us. We look forward to working with you.